Privacy Policy

DallasVIP ("we," "us," or "our") operates the website dallasvip.com and provides VIP concierge services including event tickets, luxury transportation, dining reservations, nightlife access, and hospitality experiences throughout the Dallas-Fort Worth area.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, submit an inquiry, request a booking, or otherwise interact with our services. It applies to all information collected through our website, phone consultations, email correspondence, and in-person interactions.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

We use the personal information we collect for the following purposes:

• Fulfill your requests — Respond to inquiries, process booking requests, and coordinate VIP experiences with venues and service providers
• Communicate with you — Send booking confirmations, event details, itinerary updates, and follow up on your experience
• Promotional communications — With your consent, send information about upcoming events, special offers, and new services. You can opt out at any time
• Improve our services — Analyze how visitors use our website to enhance the user experience and develop new offerings
• Website analytics — Monitor site performance, identify technical issues, and understand traffic patterns
• Legal compliance — Meet applicable legal obligations, resolve disputes, and enforce our agreements

We do not sell your personal information.

We may share your information with the following categories of recipients, solely to fulfill the services you have requested:

• Connected venues and service providers — We share your name and relevant event details with venues, restaurants, transportation providers, and other partners as needed to coordinate your booking and confirm your attendance
• Analytics providers — We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data using cookies in accordance with its own privacy policy
• Legal and regulatory authorities — We may disclose your information when required by law, court order, or governmental regulation, or when necessary to protect our rights, safety, or property

We do not share your personal information with third parties for their own marketing purposes.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount and nature of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

When your personal information is no longer needed, we will securely delete or anonymize it. If you request deletion of your data, we will process your request in accordance with applicable law.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• SSL/TLS encryption for all data transmitted between your browser and our website
• Restricted access to personal information on a need-to-know basis
• Regular security assessments of our website and systems
• Secure hosting infrastructure with industry-standard protections

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining safeguards that meet industry standards.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights regarding your personal information:

• Right to Know — You can request that we disclose what personal information we have collected about you, the sources, the business purposes, and the categories of third parties with whom we share it
• Right to Delete — You can request that we delete your personal information, subject to certain exceptions provided by law
• Right to Opt-Out of Sale — DallasVIP does not sell your personal information. We have not sold personal information in the preceding 12 months
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights

To exercise your rights, please contact us using the information in the Contact Us section below. We will verify your identity before processing your request and respond within 45 days as required by law.

If you are a Texas resident, the Texas Data Privacy and Security Act (TDPSA) provides you with additional rights regarding your personal data:

• Right to Access — You can confirm whether we are processing your personal data and request access to it
• Right to Correct — You can request correction of inaccuracies in your personal data
• Right to Delete — You can request deletion of your personal data
• Right to Data Portability — You can obtain a copy of your personal data in a portable and readily usable format
• Right to Opt Out — You can opt out of the processing of your personal data for purposes of targeted advertising

To exercise your TDPSA rights, please contact us using the information in the Contact Us section below. We will respond to your request within 45 days. If we decline your request, you have the right to appeal our decision.

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to remove that information from our systems.

Our website may contain links to third-party websites, including venue partners, ticket providers, and other services. These third-party sites have their own privacy policies that govern how they collect and use your information.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us: